Digitalization of HR Processes in Municipal Service in the Context of Public Administration Transformation (the case of Ulan-Ude City Administration) // BSU bulletin. Economy and Management. - 2026. №2. . - С. 22-26.

Digitalization of HR Processes in Municipal Service in the Context of Public Administration Transformation (the case of Ulan-Ude City Administration)

DOI: 10.18101/2304-4446-2026-2-22-26 UDK: 338.242

The article analyzes digitalization of HR processes in municipal services in the context of public administration transformation. It is aimed at identifying the specific features of digital HR solutions implementation and assessing their impact on the performance of local governments. The research methodology includes an analysis of regulatory legal acts, generalization of scientific approaches, as well as empirical methods, such as statistical data analysis, questionnaires, and workday observation. We have analyzed the practical experience of implementing electronic HR document management in Ulan-Ude City Administration, identified the managerial effects of digitalization, revealed key organizational, personnel, and financial constraints and problems associated with them. It is concluded that digitalization of HR processes is an important tool for improving the efficiency of municipal administration, however it requires a comprehensive approach focused on developing digital competencies of municipal employees and adapting the organizational culture.

digitalization, municipal service, HR processes, electronic document management, public administration, human resources management.